Privacy Policy

Last updated: 7.4.2025

This Privacy Policy describes how Prove Expertise Oy (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.prove.fi (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources depending on how you interact with us. We use this information to communicate with you, fulfill our contractual obligations, comply with legal requirements, and provide, maintain, and improve the Services.

What Personal Information We Collect

Information You Provide Directly

Basic contact details: name, address, email, phone number
Order and billing details: payment confirmation, shipping address, billing address
Account information: username, password, login credentials
Customer support information: your communications with us
Course or community usage information (via Kajabi): progress, completions, messages, etc.

Some features may require you to provide information; refusing to do so may limit your access to certain Services.

Information We Collect Automatically

We may collect Usage Data such as:

Device/browser type
IP address
Page views and navigation patterns
Login timestamps and interactions with site content

This data is collected through cookies and similar tracking technologies.

Information from Third Parties

We may collect personal data from:

Our website platform provider (Kajabi)
Payment processors (e.g., Stripe, PayPal)
Email or marketing platforms integrated via Kajabi
Analytics tools (e.g., Kajabi analytics, Google Analytics)

These partners may collect data on our behalf in accordance with their privacy policies.

How We Use Your Personal Information

We use your data to:

Fulfill orders and deliver digital content
Provide access to courses, communities, and membership areas
Manage your user account
Process payments and confirm transactions
Communicate with you (e.g., customer support, order updates)
Send marketing communications (where permitted)
Prevent fraud and ensure the security of our Services
Improve our website and user experience through analytics and feedback

Legal Basis for Processing Personal Data (EU Visitors)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Consent: Where you have given consent to the processing of your personal data.
Contract: Where processing is necessary for the performance of a contract with you (e.g., to deliver Services or process payments).
Legal Obligation: Where we are legally required to process your data (e.g., for tax or accounting purposes).
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your fundamental rights.

Cookies

We and our service providers (including Kajabi) use cookies to:

Remember user preferences
Authenticate users and manage sessions
Run analytics
Deliver targeted marketing

You can manage your cookie preferences in your browser settings. Disabling cookies may impact certain features or functions of the Services.

Kajabi’s cookie and privacy practices can be reviewed here:
🔗 https://kajabi.com/policies/privacy

How We Disclose Personal Information

Identifiers (e.g., name, email, address)

We may share your personal information with payment processors, Kajabi and shipping partners.

Commercial & Order Info

We may share your personal information with Kajabi, fulfilment vendors, email marketing tools.

Usage Data (e.g., IP, device info)

We may share your personal information with Kajabi, analytics providers, advertising platforms

We may also share your information:

When required by law or legal process
To protect our rights or investigate fraud
With your consent or as part of a business transaction (e.g., merger, sale)

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you post content on public areas of our site (e.g., course comments, community posts), that content may be publicly visible. Please exercise caution when sharing personal information in such areas.

Third Party Links

Our Site may link to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. You are encouraged to review their privacy policies.

Children’s Data

Our Services are not intended for children under 16, and we do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request its deletion.

Security and Retention

We take reasonable measures to protect your information, but no method is 100% secure. We recommend not sharing sensitive information via unsecured channels.

We retain your data only as long as necessary to fulfill our Services, meet legal requirements, and enforce our policies.

International Data Transfers

Our Services are operated from Finland, but many of our third-party service providers (including Kajabi) are based in or store data in the United States and other non-EU countries.

When we transfer your personal data outside of the European Economic Area (EEA), we do so under one of the following legal safeguards:

The European Commission’s Standard Contractual Clauses (SCCs)
Transfers to countries that have received an adequacy decision

Kajabi, our platform provider, processes data in the U.S. For more information, you can review Kajabi’s privacy practices here: https://kajabi.com/policies/privacy

Data Subject Rights

If you are a resident of the EEA or UK, you have the following rights under the General Data Protection Regulation (GDPR):

Right to access your data
Right to rectification (correct errors)
Right to erasure (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time (where consent is the basis)

You also have the right to lodge a complaint with your local data protection authority, such as the Office of the Data Protection Ombudsman in Finland (tietosuoja.fi).

To exercise these rights, contact us using the information below. We may need to verify your identity before fulfilling your request.

You can also unsubscribe from promotional emails by clicking the unsubscribe link in the email footer.

Contact Us

If you have any questions or would like to exercise your rights, please contact us at:

Prove Expertise Oy
Kirkkokatu 8A3
90100 Oulu, Finland
Or via our contact form at www.prove.fi/contact

Prove Expertise Ltd

Kirkkokatu 8A3, 90100 Oulu, Finland

Let's kill the global pandemic of badly behaving software.

Here's where you'd expect a flashy, formal company intro. But let's be real, nobody actually gives a damn about that kind of fluff, so let's cut straight to the chase!

Prove was kicked off in 2006, serving as a haven for software testing and quality expertise.
We've got 43 testing wizards scattered across Oulu, Helsinki, and Tampere, casting spells to elevate software quality like nobody's business.
Last year alone, we boosted the quality game for 160 clients, because, well, we're that good.